FREQUENTLY ASKED QUESTIONS
Can I put my name on a waiting list for an earlier shoot?
While we do not keep a general waiting list, you will have the option to add your name to our internal list during the final step of the booking process. Our booking manager will contact you directly if an earlier shoot date opens up.
Do you shoot digital or film?
We shoot digital.
When do I receive my photos? Do I own them?
Typically, within 5 business days from the date of your session, you will receive online proofs of your ENTIRE session, with Dana also choosing her favorites. Your initial gallery will be low resolution raw images measuring 1200 pixels, at 1800 per inch (PPI). This is plenty large enough for online usage such as social media and casting sites. Yes you own those images, and you may do as you wish with them. Of course, Dana & your artist always appreciate a photo credit.
Dana will not release high resolution images (4000 pixels by 6000 pixels) unless they are properly retouched. We use Pixels Lab for all retouching. The rate is $45/image. More details will be provided at the studio after your session.
We are very strict on this policy. Dana's photos are awesome because of the time, energy, and passion she puts into each shoot. We do not want potentially amazing photo to go south because it fell apart at the end during the retouching process.
Do I need to book hair and makeup? Can I bring my own artist?
A studio contracted hair and makeup artist is automatically booked for every headshot session and the fee is payable to the artist separately.
The artists Dana works with have been fully vetted by her and are extremely talented & versed in ALL face shapes, skin colors, ethnicities & hair textures. They are part of a collaboration to style you and have you looking your best, assisting Dana throughout the shoot, making sure your hair, makeup and clothes are in just the right place! Our artists wear many hats to help get the beautiful shots that you see on our website and on Instagram.
We do not allow clients to opt out of studio hair and makeup or arrange to bring their own artist, no exceptions. Our long-standing relationships with top hair and makeup professionals are critical to maintaining the studios' consistently high standards. Rest assured, we will always make sure you are comfortable and happy with the makeup and hair styling before shooting each look.
Do we need to meet before the shoot?
No, it's not necessary to meet prior to your scheduled appointment. We will send you the information you need to prepare well ahead of your shoot.
What should I wear?
We will send you all the information that you need to prepare well ahead of your shoot.
Can I bring my own music?
Yes, of course you can bring music-whatever puts you in the mood. We also have a selection of music at the studio.
Can I pay by credit card?
Currently, we accept PayPal for deposits and cash, checks, or credit cards for outstanding balance due on the day of your appointment.